Returns & Exchanges

At Tapper's Jewelry, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your selection, we offer a 30-day return policy for a full refund or exchange on unworn items in original condition.

1

Initiate Your Return

Visit our online returns portal or contact our customer service team to request a Return Merchandise Authorization (RMA) number and a prepaid shipping label.

2

Pack Your Items

Securely place your jewelry in its original designer packaging, including all certificates, warranty cards, and appraisal documents provided at the time of purchase.

3

Ship to Tapper's

Affix the prepaid label to your shipping box and drop it off at any authorized carrier location, ensuring the package is scanned for tracking purposes.

4

Inspection and Refund

Once our master jewelers verify the condition of the item, we will process your refund to the original payment method within 7 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing